update info linux groups

This commit is contained in:
2021-08-09 11:02:45 +02:00
parent 1b577d9f37
commit c47cb1a1d7

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@@ -59,4 +59,6 @@ Chair: xxx
There are 2 groups that are used within ServiceNow that are used to dispatch CSS tickets:
- __itsm-linux__
- __itsm-linux_2nd__
- __itsm-linux_2nd__
_itsm-linux_ is used to assign Linux ticket to the PC-Supporter (i.e. 1st level Linux support). _itsm-linux_2nd_ is used to assign tickets to the second level Linux support.