From c47cb1a1d7f16466f2bcbeb2477d99729ed6ccc7 Mon Sep 17 00:00:00 2001
From: Simon Ebner <simon.ebner@psi.ch>
Date: Mon, 9 Aug 2021 11:02:45 +0200
Subject: [PATCH] update info linux groups

---
 index.md | 4 +++-
 1 file changed, 3 insertions(+), 1 deletion(-)

diff --git a/index.md b/index.md
index 2f99ddb6..7b6edf26 100644
--- a/index.md
+++ b/index.md
@@ -59,4 +59,6 @@ Chair: xxx
 
 There are 2 groups that are used within ServiceNow that are used to dispatch CSS tickets:
 - __itsm-linux__
-- __itsm-linux_2nd__ 
\ No newline at end of file
+- __itsm-linux_2nd__ 
+
+_itsm-linux_ is used to assign Linux ticket to the PC-Supporter (i.e. 1st level Linux support). _itsm-linux_2nd_ is used to assign tickets to the second level Linux support.
\ No newline at end of file