forked from Controls/gitea-pages
49 lines
1.1 KiB
ReStructuredText
49 lines
1.1 KiB
ReStructuredText
Communication
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=============
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There are several communication channels:
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1. Mailing lists: linux-announce and linux-discuss
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2. Trouble tickets (via the helpdesk).
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3. IT supporter meetings
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Mailing lists
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-------------
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There are three mailing lists:
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1. ``puppet-devel@lists.psi.ch``
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This list is for technical discussions concerning Linux at PSI, in particular
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the infrastructure, ie Puppet, iPXE, etc.
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2. ``linux-announce@lists.psi.ch``
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This list is used for announcements of new updates, changes, events, etc.
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Only admins can post (as configured on the mailing list server).
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3. ``linux-discuss@lists.psi.ch``
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This list is meant for discussions related to the PSI Linux environment. Any
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subscriber can post.
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Mails to ``linux-announce`` should follow a standard format. In particular, the
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subject line should start with a tag describing the kind of announcement.
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Already established tags are:
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- ``[Change]``
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- ``[Updates]``
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Trouble tickets
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---------------
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These are for incidents and requests.
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Linux Support Meetings
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----------------------
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These happen roughly every two weeks.
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