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# Howto Order a VM
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This guide explains the necessary steps how to order a VM until this process is implemented in ServiceNow.
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According to Peter Hüssers latest information (12.09.2023) everybody that does not belong the these groups need to pay for a VM
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(latest definition see: smb://fs03/AITvirtualization/SLA/wer_bezahlt.docx):
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1. VMs, die auf einem Cluster laufen die von einem Kunden bezahlt wurden Aktuell (2023) sind dies die Cluster: cpt*, gfa*, gls, catia-3d
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2. AIT und gemaess einem Statement von Allenspach der gesamte Logbereich
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3. AWI: War ja frueher Bestandteil von AIT
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4. VMs, welche vor der Einfuehrung des Verrechnungswesens existiert haben.
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## Costs
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For all other VM requests an SLA document needs to be created according to this template: smb://fs03/AITvirtualization/SLA/Template/SLA_V2.dotx
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You need to pay for the VM except:
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The SLA document should be placed in smb://fs03/AITvirtualization/SLA/Linux
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1. VMs running on an already paid ESX-Cluster (for 2023 this is cpt*, gfa*, gls, catia-3d)
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2. AIT
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3. AWI
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4. LOG
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```{info}
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Access to the smb://fs03/AITvirtualization share is/can be granted by Peter Hüsser.
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```
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A SLA document[^2] will be prepared which shows the annual costs.
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The important information for the SLA is the PSP the costs will be carged on.
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Beside the SLA this is the additional information needed to setup the VM:
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## VM information
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Information needed to setup the VM:
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- Contact person
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- Hostname of virtual server
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- OS (Linux / Windows)
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@@ -26,10 +21,21 @@ Beside the SLA this is the additional information needed to setup the VM:
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- Number of CPUs
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- Memory [GB]
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- Diskspace [GB]
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- **PSP** if you need an SLA
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To install Linux afterwards following sysdb entries are needed:
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- hiera group (facility)
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- role
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To install Linux afterwards following information is required for Sysdb:
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- MAC address
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- Sysdb environment (facility)
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- Puppet role
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- Puppet group (if not `default`)
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Also a hiera configuration file needs be created to set the local admin (if different from the default admin for the hiera group
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[^1]: according to Peter Hüsser (12.09.2023), latest definition see: smb://fs03/AITvirtualization/SLA/wer_bezahlt.docx
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[^2]: SLA document to be prepared with template smb://fs03/AITvirtualization/SLA/Template/SLA_V2.dotx and then to be placed in smb://fs03/AITvirtualization/SLA/Linux
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```{info}
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Access to the smb://fs03/AITvirtualization share is/can be granted by Peter Hüsser.
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```
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