Controls-docs/admin-guide/order-vm.md

Howto Order a VM

This guide explains the necessary steps how to order a VM until this process is implemented in ServiceNow.

Costs

You need to pay for the VM except:

1.     VMs running on an already paid ESX-Cluster (for 2023 this is cpt*, gfa*, gls, catia-3d) 2. AIT 3.     AWI 4.     LOG

A SLA document¹ will be prepared which shows the annual costs.

VM information

Information needed to setup the VM:

• Contact person
• Hostname of virtual server
• OS (Linux / Windows)
• Short description of usage purpose
• Number of CPUs
• Memory [GB]
• Diskspace [GB]
• PSP if you need an SLA

To install Linux afterwards following information is required for Sysdb:

• MAC address
• Sysdb environment (facility)
• Puppet role
• Puppet group (if not default)

Also a hiera configuration file needs be created to set the local admin (if different from the default admin for the hiera group

Access to the smb://fs03/AITvirtualization share is/can be granted by Peter Hüsser.

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1. SLA document to be prepared with template smb://fs03/AITvirtualization/SLA/Template/SLA_V2.dotx and then to be placed in smb://fs03/AITvirtualization/SLA/Linux ↩︎