115 lines
3.6 KiB
Markdown
115 lines
3.6 KiB
Markdown
---
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title: Requesting Accounts
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#tags:
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#keywords:
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last_updated: 18 June 2019
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#summary: ""
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sidebar: merlin6_sidebar
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permalink: /merlin6/request-account.html
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---
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Requesting access to the cluster must be done through **[PSI Service Now](https://psi.service-now.com/psisp)** as an
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*Incident Request*. We are working in a form that will ease this process in the future.
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With the default ticket *priority* (*Low*), users may need to wait up to 56h until the have access to the cluster or to
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a new Unix Group.
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---
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## Requesting Access to Merlin6
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PSI users with their Linux account belonging to the **svc-cluster_merlin6** group are allowed to use Merlin6.
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Registration for **Merlin6** access *must be done* through **[PSI Service Now](https://psi.service-now.com/psisp)**:
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* Please open a ticket as *Incident Request*, with subject:
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```bash
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Subject: [Merlin6] Access Request for user '$username'
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```
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* Text content (please use always this template):
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```bash
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Dear HelpDesk,
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my name is $Name $Surname with PSI username $username and I would like to request access to the Merlin6 cluster.
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Please add me to the following Unix groups:
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* 'svc-cluster_merlin6'
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Thanks a lot,
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$Name $Surname
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```
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---
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## Requesting Access to Merlin5
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Merlin5 computing nodes will be available for some time as a **best effort** service.
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For accessing the old Merlin5 resources, users should belong to the **svc-cluster_merlin5** Unix Group.
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Registration for **Merlin5** access *must be done* through **[PSI Service Now](https://psi.service-now.com/psisp)**:
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* Please open a ticket as *Incident Request*, with subject:
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```bash
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Subject: [Merlin5] Access Request for user '$username'
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```
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* Text content (please use always this template):
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```bash
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Dear HelpDesk,
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my name is $Name $Surname with PSI username $username and I would like to request access to the Merlin5 cluster.
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Please add me to the following Unix groups:
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* 'svc-cluster_merlin5'
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Thanks a lot,
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$Name $Surname
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```
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Alternatively, if you want to request access for Merlin5 and Merlin6, you can request it in the same ticket as follows:
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* Use the template **[Requesting Access to Merlin6](##Requesting-Access-to-Merlin6)**
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* Add the **``'svc-cluster_merlin5'``** Unix Group in the request (together with **``'svc-cluster_merlin6'``**)
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---
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## Requesting extra Unix groups
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Some users may require to be added to some extra specific Unix groups.
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* This will grant access to specific resources.
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* In example, some BIO groups may belong to a specific BIO group for having access to the project area for that group.
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* Supervisors should inform new users which extra groups are needed for their project(s).
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When requesting access to **[Merlin6](##Requesting-Access-to-Merlin6)** or **[Merlin5](##Requesting-Access-to-Merlin5)**,
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these extra Unix Groups can be added in the same *Incident Request*
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Alternatively, this step can be done later in the future on a different **[PSI Service Now](https://psi.service-now.com/psisp)** ticket.
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* Please open a ticket as *Incident Request*, with subject:
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```bash
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Subject: [Unix Group] Access Request for user '$username'
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```
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* Text content (please use always this template):
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```bash
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Dear HelpDesk,
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my name is $Name $Surname with PSI username $username and I would like to be added to the following Unix groups:
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* '$unix_group_1'
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* '$unix_group_2'
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* ...
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* '$unix_group_N'
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Thanks a lot,
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$Name $Surname
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```
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**Important note**: Requesting access to specific Unix Groups may require validation from the responsible of the Unix Group. If
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multiple requests exist, it may take some time.
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