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# Howto Order a VM
This guide explains the necessary steps how to order a VM until this process is implemented in ServiceNow.
According to Peter Hüssers latest information (12.09.2023) everybody that does not belong the these groups need to pay for a VM
(latest definition see: smb://fs03/AITvirtualization/SLA/wer_bezahlt.docx):
1.     VMs, die auf einem Cluster laufen die von einem Kunden bezahlt wurden Aktuell (2023) sind dies die Cluster: cpt*, gfa*, gls, catia-3d
2.     AIT und gemaess einem Statement von Allenspach der gesamte Logbereich
3.     AWI: War ja frueher Bestandteil von AIT
4.     VMs, welche vor der Einfuehrung des Verrechnungswesens existiert haben.
For all other VM requests an SLA document needs to be created according to this template: smb://fs03/AITvirtualization/SLA/Template/SLA_V2.dotx
The SLA document should be placed in smb://fs03/AITvirtualization/SLA/Linux
```{info}
Access to the smb://fs03/AITvirtualization share is/can be granted by Peter Hüsser.
```
The important information for the SLA is the PSP the costs will be carged on.
Beside the SLA this is the additional information needed to setup the VM:
- Contact person
- Hostname of virtual server
- OS (Linux / Windows)
- Short description of usage purpose
- Number of CPUs
- Memory [GB]
- Diskspace [GB]
To install Linux afterwards following sysdb entries are needed:
- hiera group (facility)
- role
- MAC address
Also a hiera configuration file needs be created to set the local admin (if different from the default admin for the hiera group