update info regarding vms

_toc.yml

@@ -89,7 +89,7 @@ chapters:
       - file: admin-guide/certificates
       - file: admin-guide/accounts-and-groups
       - file: admin-guide/active-directory
-      - file: admin-guide/order-vm
+      - file: admin-guide/virtual_machines
       - file: admin-guide/puppet
         sections:
           - file: admin-guide/puppet/general

admin-guide/virtual_machines.md

@@ -1,5 +1,18 @@
-# How to Order a VM
-This guide explains the necessary steps how to order a VM until this process is implemented in ServiceNow.
+# Virtual Machines
+
+Until there is a dedicated workflow implemented in ServiceNow, virtual machines for Linux can be ordered by opening a general ServiceNow Ticket or by contacting linux-eng@psi.ch.
+
+Please provide at least following information with the request:
+- Contact person
+- Hostname of virtual server
+- OS (Linux / Windows)
+- Short description of usage purpose
+- Number of CPUs
+- Memory [GB]
+- Diskspace [GB]
+- **PSP** / group number
+
+If you can give more details to your plans the better! If you are unsure about some of the details here, please talk to us.
 
 ## Costs
 
@@ -12,26 +25,10 @@ You need to pay for the VM[^1] except:
 
 A SLA document[^2] will be prepared which shows the annual costs.
 
-## VM information
-Information needed to setup the VM:
-- Contact person
-- Hostname of virtual server
-- OS (Linux / Windows)
-- Short description of usage purpose
-- Number of CPUs
-- Memory [GB]
-- Diskspace [GB]
-- **PSP** if you need an SLA
 
-To install Linux afterwards following information is required for Sysdb/Hiera:
-- MAC address
-- Sysdb environment (facility)
-- Puppet role
-- Puppet group (if not `default`)
-- Accounts with admin permissions (sudo rights) if not already in Hiera yet
-
-If you are unsure about some of the details here, just talk to us.
+----
 
 [^1]: according to Peter Hüsser (12.09.2023), latest definition see: `smb://fs03/AITvirtualization/SLA/wer_bezahlt.docx`
+
 [^2]: SLA document to be prepared with template `smb://fs03/AITvirtualization/SLA/Template/SLA_V2.dotx` and then to be placed in `smb://fs03/AITvirtualization/SLA/Linux`.
 Access to the `smb://fs03/AITvirtualization` share is/can be granted by Peter Hüsser.