add FAQ to Console documentation

docs/user-guide/consoles.md

@@ -103,3 +103,25 @@ ssh -J hopx.psi.ch -L 3389:<your-console>.psi.ch:3389 <your-gateway>
     Because Windows already has the port 3389 open you need to use a different port than 3389 for the tunnel. You could use 33389 or any other port:
     `ssh -L 33389:<your-console>.psi.ch:3389 <your-gateway>`
     Important, you need to explicitly specify the port in the RDP client - i.e. you connect to localhost:33389
+
+
+## Frequently Asked Questions
+
+- Where is the (Epics) launcher?
+  The launcher can be found in the start menu of the consoles. It is called "EPICS Launcher" and has the following icon:
+  ![epics_launcher](consoles/epics_launcher.png)
+
+  From the terminal you can start exactly the same launcher by running the following command:
+  ```bash
+  epics_launcher_wrapper
+  ```
+
+  If you want to use a different launcher configuration than the default you would call `epics_launcher <configuration_file>`
+
+- Where do I find the users experiment data:
+  - The experiment data is stored in `/<facility>/<beamline>/data/<pgroup>/raw` and can be accessed from the consoles via the file explorer or terminal. There is a shortcut to the data folder on the desktop of the consoles.
+  
+  ![data](consoles/experiment_data.png)
+
+- How to open an application:
+  ![open_app](consoles/open_apps.png)