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Contacts page updated

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caubet_m
2019-06-20 20:34:21 +02:00
parent e02cdadb03
commit d945da06ac
1 changed files with 12 additions and 15 deletions
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pages/merlin6/contact.md
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@@ -2,7 +2,7 @@
title: Contact title: Contact
#tags: #tags:
#keywords: #keywords:
last_updated: 13 June 2019 last_updated: 20 June 2019
#summary: "" #summary: ""
sidebar: merlin6_sidebar sidebar: merlin6_sidebar
permalink: /merlin6/contact.html permalink: /merlin6/contact.html
@@ -18,30 +18,27 @@ Support can be done through:
### PSI Service Now ### PSI Service Now
* **[PSI Service Now](https://psi.service-now.com/psisp)**: is the official tool for opening incidents. **[PSI Service Now](https://psi.service-now.com/psisp)**: is the official tool for opening incidents.
* PSI HelpDesk will redirect the incident to the corresponding department, or * PSI HelpDesk will redirect the incident to the corresponding department, or
* you can always assign it directly to us: **Assignment Group[``'itsm-sci_hpc_loc'``]**. * you can always assign it directly to us: **Assignment Group[``'itsm-sci_hpc_loc'``]**.
### Contact Merlin6 Administrators ### Contact Merlin6 Administrators
* **E-Mail <merlin-admins@lists.psi.ch>**" **E-Mail <merlin-admins@lists.psi.ch>**"
* This is the official way to contact Merlin6 Administrators. * This is the official way to contact Merlin6 Administrators.
* Do not hesitate to contact us on any question, request and/or issue. * Do not hesitate to contact us on any question, request and/or issue.
--- ---
## Get updated through the Merlin User list! ## Get updated through the Merlin User list!
Is strictly recommended to register to the Merlin Users mail list: Is strictly recommended that users subscribe to the Merlin Users mail list: **<merlin-users@lists.psi.ch>**
* **E-Mail: <merlin-users@lists.psi.ch>** This mail list is the official channel used by Merlin6 administrators to inform users about downtimes,
* please subscribe to this list to receive updates about Merlin6 general interventions or problems. Users can be subscribed in two ways:
information, interventions and system improvements useful for users.
* Users can be subscribed in two ways:
* **[Sympa Link](https://psilists.ethz.ch/sympa/info/merlin-users)**
* Send a request to the admin list: **<merlin-admins@lists.psi.ch>**
This mail list is the official channel used by Merlin6 administrators to infrom users about downtimes, interventions or problems. * *(Preferred way)* Self-registration through **[Sympa](https://psilists.ethz.ch/sympa/info/merlin-users)**
* By sending a request to the admin list: **<merlin-admins@lists.psi.ch>**
--- ---