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Contacts page updated

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caubet_m 2019-06-20 20:34:21 +02:00
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pages/merlin6/contact.md
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@ -2,7 +2,7 @@
title: Contact
#tags:
#keywords:
last_updated: 13 June 2019
last_updated: 20 June 2019
#summary: ""
sidebar: merlin6_sidebar
permalink: /merlin6/contact.html
@ -18,30 +18,27 @@ Support can be done through:
### PSI Service Now
* **[PSI Service Now](https://psi.service-now.com/psisp)**: is the official tool for opening incidents.
* PSI HelpDesk will redirect the incident to the corresponding department, or
* you can always assign it directly to us: **Assignment Group[``'itsm-sci_hpc_loc'``]**.
**[PSI Service Now](https://psi.service-now.com/psisp)**: is the official tool for opening incidents.
* PSI HelpDesk will redirect the incident to the corresponding department, or
* you can always assign it directly to us: **Assignment Group[``'itsm-sci_hpc_loc'``]**.
### Contact Merlin6 Administrators
* **E-Mail <merlin-admins@lists.psi.ch>**"
* This is the official way to contact Merlin6 Administrators.
* Do not hesitate to contact us on any question, request and/or issue.
**E-Mail <merlin-admins@lists.psi.ch>**"
* This is the official way to contact Merlin6 Administrators.
* Do not hesitate to contact us on any question, request and/or issue.
---
## Get updated through the Merlin User list!
Is strictly recommended to register to the Merlin Users mail list:
Is strictly recommended that users subscribe to the Merlin Users mail list: **<merlin-users@lists.psi.ch>**
* **E-Mail: <merlin-users@lists.psi.ch>**
* please subscribe to this list to receive updates about Merlin6 general
information, interventions and system improvements useful for users.
* Users can be subscribed in two ways:
* **[Sympa Link](https://psilists.ethz.ch/sympa/info/merlin-users)**
* Send a request to the admin list: **<merlin-admins@lists.psi.ch>**
This mail list is the official channel used by Merlin6 administrators to inform users about downtimes,
interventions or problems. Users can be subscribed in two ways:
This mail list is the official channel used by Merlin6 administrators to infrom users about downtimes, interventions or problems.
* *(Preferred way)* Self-registration through **[Sympa](https://psilists.ethz.ch/sympa/info/merlin-users)**
* By sending a request to the admin list: **<merlin-admins@lists.psi.ch>**
---