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changes for moving Merlin7 towards production status

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mainly adapting the introduction, account request, and contact information.
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feichtinger 2025-01-15 15:31:22 +01:00
parent d3ad669a89
commit 46f2484623
6 changed files with 72 additions and 43 deletions
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11
_data/sidebars/merlin7_sidebar.yml
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@ -10,11 +10,11 @@ entries:
url: /merlin7/introduction.html
- title: Code Of Conduct
url: /merlin7/code-of-conduct.html
# - title: Requesting Merlin Access
# url: /merlin7/request-account.html
- title: Requesting Merlin7 Access
url: /merlin7/request-account.html
# - title: Requesting Projects
# url: /merlin7/request-project.html
- title: Accessing the Interactive Nodes
- title: Accessing the Interactive Login Nodes
url: /merlin7/interactive.html
- title: Accessing the Slurm Clusters
url: /merlin7/slurm-access.html
@ -62,3 +62,8 @@ entries:
url: /merlin7/ansys.html
- title: ANSYS RSM
url: /merlin7/ansys-rsm.html
- title: Support
folderitems:
- title: Contact
url: /merlin7/contact.html

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pages/merlin6/99-support/contact.md
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@ -43,7 +43,7 @@ interventions or problems. Users can be subscribed in two ways:
---
## The Merlin6 Team
## The Merlin Cluster Team
Merlin6 is managed by the **[High Performance Computing and Emerging technologies Group](https://www.psi.ch/de/lsm/hpce-group)**, which
is part of **NES/[Laboratory for Scientific Computing and Modelling](https://www.psi.ch/de/lsm)**.
The PSI Merlin clusters are managed by the **[High Performance Computing and Emerging technologies Group](https://www.psi.ch/de/lsm/hpce-group)**, which
is part of the [Science IT Infrastructure, and Services department (AWI)](https://www.psi.ch/en/awi) in PSI's [Center for Scientific Computing, Theory and Data (SCD)](https://www.psi.ch/en/csd).

11
pages/merlin7/01-Quick-Start-Guide/introduction.md
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@ -13,14 +13,11 @@ redirect_from:
![Work In Progress](/images/WIP/WIP1.webp){:style="display:block; margin-left:auto; margin-right:auto"}
{{site.data.alerts.warning}}The Merlin7 documentation is <b>Work In Progress</b>.
Please do not use or rely on this documentation until this becomes official.
This applies to any page under <b><a href="https://lsm-hpce.gitpages.psi.ch/merlin7/">https://lsm-hpce.gitpages.psi.ch/merlin7/</a></b>
{{site.data.alerts.warning}}The Merlin7 documentation is <b>Work In Progress</b> as the system is still evolving.
{{site.data.alerts.end}}
This documentation offers basic information for using the Merlin7 cluster. As of August 2024, the system is in *preproduction*.
**Only authorized test users are allowed to run in the cluster**.
The Merlin7 cluster is in **preproduction** state since August 2024. We are moving the system towards production from January 2025 on, the schedule of the migration of users and communities being subject to the resolution of some remaining problems on the platform. You will be notified well in advance regarding the migration of data.
If, by mistake, you ended up o this page and you have not been contacted by the Merlin admins to become a test user, please ignore it.
All PSI users can request access to Merlin7.
More information about the cluster will be soon available.
In case you identify errors or missing information, please provide feedback through [merlin-admins mailing list](mailto:merlin-admins@lists.psi.ch) mailing list or [submit a ticket using the PSI service portal](https://psi.service-now.com/psisp).

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pages/merlin7/01-Quick-Start-Guide/requesting-accounts.md
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@ -10,38 +10,15 @@ permalink: /merlin7/request-account.html
## Requesting Access to Merlin7
Access to Merlin7 is regulated by a PSI user's account being a member of the **`svc-cluster_merlin7`** group. Access to this group will also grant access to older generations of Merlin (`merlin5`).
All PSI users can ask for access to the Merlin7 cluster. Access to Merlin7 is regulated by the PSI user's account being a member of the **`svc-cluster_merlin7`** access group.
Requesting **Merlin7** access *has to be done* with the corresponding **[Request Linux Group Membership](https://psi.service-now.com/psisp?id=psi_new_sc_cat_item&sys_id=84f2c0c81b04f110679febd9bb4bcbb1)** form, available in the [PSI Service Now Service Catalog](https://psi.service-now.com/psisp).
Requesting **Merlin7** access *has to be done* using the **[Request Linux Group Membership](https://psi.service-now.com/psisp?id=psi_new_sc_cat_item&sys_id=84f2c0c81b04f110679febd9bb4bcbb1)** form, available in [PSI's central Service Catalog](https://psi.service-now.com/psisp) on Service Now.
![Example: Requesting access to Merlin7]({{ "/images/Access/01-request-merlin7-membership.png" }})
Mandatory customizable fields are the following:
* **`Order Access for user`**, which defaults to the logged in user. However, requesting access for another user it's also possible.
* **`Request membership for group`**, for Merlin7 the **`svc-cluster_merlin7`** must be selected.
* **`Justification`**, please add here a short justification why access to Merlin7 is necessary.
Mandatory fields you need to fill:
* **`Order Access for user:`** Defaults to the logged in user. However, requesting access for another user it's also possible.
* **`Request membership for group:`** Choose**`svc-cluster_merlin7`**.
* **`Justification:`** Please add a short justification of what you will be running on Merlin7.
Once submitted, the Merlin responsible will approve the request as soon as possible (within the next few hours on working days). Once the request is approved, *it may take up to 30 minutes to get the account fully configured*.
## Requesting Access to Merlin5
Access to Merlin5 is regulated by a PSI user's account being a member of the **`svc-cluster_merlin5`** group. Access to this group does not grant access to newer generations of Merlin (`merlin7`, `gmerlin7`, and future ones).
Requesting **Merlin5** access *has to be done* with the corresponding **[Request Linux Group Membership](https://psi.service-now.com/psisp?id=psi_new_sc_cat_item&sys_id=84f2c0c81b04f110679febd9bb4bcbb1)** form, available in the [PSI Service Now Service Catalog](https://psi.service-now.com/psisp).
![Example: Requesting access to Merlin5]({{ "/images/Access/01-request-merlin5-membership.png" }})
Mandatory customizable fields are the following:
* **`Order Access for user`**, which defaults to the logged in user. However, requesting access for another user it's also possible.
* **`Request membership for group`**, for Merlin5 the **`svc-cluster_merlin5`** must be selected.
* **`Justification`**, please add here a short justification why access to Merlin5 is necessary.
Once submitted, the Merlin responsible will approve the request as soon as possible (within the next few hours on working days). Once the request is approved, *it may take up to 30 minutes to get the account fully configured*.
## Further documentation
Further information it's also available in the Linux Central Documentation:
* [Unix Group / Group Management for users](https://linux.psi.ch/services-user-guide/unix_groups.html)
* [Unix Group / Group Management for group managers](https://linux.psi.ch/services-admin-guide/unix_groups.html)
**Special thanks** to the **Linux Central Team** and **AIT** to make this possible.
Once submitted, the Merlin responsibles will approve the request as soon as possible (within the next few hours on working days). Once the request is approved, *it may take up to 30 minutes to get the account fully configured*.

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---
title: Contact
#tags:
keywords: contact, support, snow, service now, mailing list, mailing, email, mail, merlin-admins@lists.psi.ch, merlin-users@lists.psi.ch, merlin users
last_updated: 15. Jan 2025
#summary: ""
sidebar: merlin7_sidebar
permalink: /merlin7/contact.html
---
## Support
Support can be asked through:
* [PSI Service Now](https://psi.service-now.com/psisp)
* E-Mail: <merlin-admins@lists.psi.ch>
Basic contact information is also displayed on every shell login to the system using the *Message of the Day* mechanism.
### PSI Service Now
**[PSI Service Now](https://psi.service-now.com/psisp)**: is the official tool for opening incident requests.
* PSI HelpDesk will redirect the incident to the corresponding department, or
* you can always assign it directly by checking the box `I know which service is affected` and providing the service name `Local HPC Resources (e.g. Merlin) [CF]` (just type in `Local` and you should get the valid completions).
### Contact Merlin Administrators
**E-Mail <merlin-admins@lists.psi.ch>**
* This is the official way to contact Merlin Administrators for discussions which do not fit well into the incident category.
Do not hesitate to contact us for such cases.
---
## Get updated through the Merlin User list!
Is strictly recommended that users subscribe to the Merlin Users mailing list: **<merlin-users@lists.psi.ch>**
This mailing list is the official channel used by Merlin administrators to inform users about downtimes,
interventions or problems. Users can be subscribed in two ways:
* *(Preferred way)* Self-registration through **[Sympa](https://psilists.ethz.ch/sympa/info/merlin-users)**
* If you need to subscribe many people (e.g. your whole group) by sending a request to the admin list **<merlin-admins@lists.psi.ch>**
and providing a list of email addresses.
---
## The Merlin Cluster Team
The PSI Merlin clusters are managed by the **[High Performance Computing and Emerging technologies Group](https://www.psi.ch/de/lsm/hpce-group)**, which
is part of the [Science IT Infrastructure, and Services department (AWI)](https://www.psi.ch/en/awi) in PSI's [Center for Scientific Computing, Theory and Data (SCD)](https://www.psi.ch/en/csd).