11 lines
1.1 KiB
Markdown
11 lines
1.1 KiB
Markdown
# Issues / Tickets / Tasks
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There are several possibilities to write a ticket about issues or feature requests.
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Which one to use depends on the type of ticket you want to open.
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The most common ones are:
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- For __General User Issues:__ please reach out to the [PSI Customer Self Service Portal (CSS/SNow)](https://css.psi.ch)
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- For __Integration & Support for Photon Science__ (Beamlines / Endstations) - report: [Task](https://psich.atlassian.net/secure/CreateIssue.jspa?issuetype=10013&pid=10047) | [Bug](https://psich.atlassian.net/secure/CreateIssue.jspa?issuetype=10011&pid=10047) to Jira.
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- For __Integration & Support for Large Research Facilities__ (Machine Part) - report: [Task](https://psich.atlassian.net/secure/CreateIssue.jspa?issuetype=10013&pid=10051) | [Bug](https://psich.atlassian.net/secure/CreateIssue.jspa?issuetype=10011&pid=10051) to Jira.
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- For __Controls supported Infrastructure__ issues (3nd level) - report: [CTRLIT Task](https://psich.atlassian.net/secure/CreateIssue.jspa?issuetype=10013&pid=10157) | [CTRLIT Bug](https://psich.atlassian.net/secure/CreateIssue.jspa?issuetype=10011&pid=10157) to Jira.
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