add information regarding required SLA ...

admin-guide/order-vm.md

@@ -1,3 +1,35 @@
 # Howto Order a VM
 This guide explains the necessary steps how to order a VM until this process is implemented in ServiceNow.
 
+According to Peter Hüssers latest information (12.09.2023) everybody that does not belong the these groups need to pay for a VM
+(latest definition see: smb://fs03/AITvirtualization/SLA/wer_bezahlt.docx):
+1.     VMs, die auf einem Cluster laufen die von einem Kunden bezahlt wurden Aktuell (2023) sind dies die Cluster: cpt*, gfa*, gls, catia-3d
+2.     AIT und gemaess einem Statement von Allenspach der gesamte Logbereich
+3.     AWI: War ja frueher Bestandteil von AIT
+4.     VMs, welche vor der Einfuehrung des Verrechnungswesens existiert haben.
+
+For all other VM requests an SLA document needs to be created according to this template: smb://fs03/AITvirtualization/SLA/Template/SLA_V2.dotx
+
+The SLA document should be placed in smb://fs03/AITvirtualization/SLA/Linux
+
+```{info}
+Access to the smb://fs03/AITvirtualization share is/can be granted by Peter Hüsser.
+```
+
+The important information for the SLA is the PSP the costs will be carged on.
+
+Beside the SLA this is the additional information needed to setup the VM:
+- Contact person
+- Hostname of virtual server
+- OS (Linux / Windows)
+- Short description of usage purpose
+- Number of CPUs
+- Memory [GB]
+- Diskspace [GB]
+
+To install Linux afterwards following sysdb entries are needed:
+- hiera group (facility)
+- role
+- MAC address
+
+Also a hiera configuration file needs be created to set the local admin (if different from the default admin for the hiera group