From ff19723b75a5ee776a8eeeced96b7b4a06ccb986 Mon Sep 17 00:00:00 2001 From: Konrad Bucheli Date: Wed, 11 Mar 2026 17:09:31 +0100 Subject: [PATCH] document Cisco Secure Client - DART --- docs/user-guide/vpn.md | 25 +++++++++++++++++++++++-- docs/user-guide/vpn/dart1.png | 3 +++ docs/user-guide/vpn/dart2.png | 3 +++ docs/user-guide/vpn/dart3.png | 3 +++ docs/user-guide/vpn/dart4.png | 3 +++ 5 files changed, 35 insertions(+), 2 deletions(-) create mode 100644 docs/user-guide/vpn/dart1.png create mode 100644 docs/user-guide/vpn/dart2.png create mode 100644 docs/user-guide/vpn/dart3.png create mode 100644 docs/user-guide/vpn/dart4.png diff --git a/docs/user-guide/vpn.md b/docs/user-guide/vpn.md index f9646a12..2d085d29 100644 --- a/docs/user-guide/vpn.md +++ b/docs/user-guide/vpn.md @@ -28,13 +28,34 @@ Start the "Cisco Secure Client": Then enter `vpn.psi.ch` (if not already set): -![initial Cisco Secure Client window](vpn/connet1.png) +![initial Cisco Secure Client window](vpn/connect1.png) After clicking "Continue" enter your login name and password: -![initial Cisco Secure Client window](vpn/connet2.png) +![password entry in Cisco Secure Client window](vpn/connect2.png) Continue by clicking "Connect" and approve on your MFA app (e.g. Microsoft Authenticator) or enter your MFA token. After you may close the window. For Disconnect open it again and click on "Disconnect". + +### Support + +For support best create a DART-bundle which includes log files, etc. to be analyzed. +To create such a bundle open the "Cisco Secure Client - DART" tool: + +![icon Cisco Secure Client - DART](vpn/dart_icon.png) + +Then click throuhg: + +![initial Cisco Secure Client - DART window](vpn/dart1.png) +![Cisco Secure Client - DART window](vpn/dart2.png) +![Cisco Secure Client - DART window](vpn/dart3.png) + +Then it might ask you for the password to select information as `root` if you have such permissions. + +Finally it tells you where to get the DART bundle: + +![Cisco Secure Client - DART window](vpn/dart4.png) + +Please attach it to the ServiceDesk ticket with your problem. diff --git a/docs/user-guide/vpn/dart1.png b/docs/user-guide/vpn/dart1.png new file mode 100644 index 00000000..7ac539a7 --- /dev/null +++ b/docs/user-guide/vpn/dart1.png @@ -0,0 +1,3 @@ +version https://git-lfs.github.com/spec/v1 +oid sha256:48765782bded9e557ffc919310ee9481e16fd31035c8e00899b6eb6b55ea2785 +size 33949 diff --git a/docs/user-guide/vpn/dart2.png b/docs/user-guide/vpn/dart2.png new file mode 100644 index 00000000..236b08ab --- /dev/null +++ b/docs/user-guide/vpn/dart2.png @@ -0,0 +1,3 @@ +version https://git-lfs.github.com/spec/v1 +oid sha256:d7d75ad1907ee28ccb6bbaee2b1d482bed90adab75604ad6c8a4a73ea6b168d6 +size 40509 diff --git a/docs/user-guide/vpn/dart3.png b/docs/user-guide/vpn/dart3.png new file mode 100644 index 00000000..e987a7ae --- /dev/null +++ b/docs/user-guide/vpn/dart3.png @@ -0,0 +1,3 @@ +version https://git-lfs.github.com/spec/v1 +oid sha256:3bc456d248e41e4542b66c1a5a35e6a237dc33be9c07bb88de3c1be7837fa191 +size 28017 diff --git a/docs/user-guide/vpn/dart4.png b/docs/user-guide/vpn/dart4.png new file mode 100644 index 00000000..5066ef1d --- /dev/null +++ b/docs/user-guide/vpn/dart4.png @@ -0,0 +1,3 @@ +version https://git-lfs.github.com/spec/v1 +oid sha256:c1b3ba76a6ae56d9c28d2a427812d346bf7f7155dc275631599573e86415f6e1 +size 25693