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first stab at mkdocs migration

Browse Source 
refactor CSCS and Meg content

add merlin6 quick start

update merlin6 nomachine docs

give the userdoc its own color scheme

we use the Materials default one

refactored slurm general docs merlin6

add merlin6 JB docs

add software support m6 docs

add all files to nav

vibed changes #1

add missing pages

further vibing #2

vibe #3

further fixes
This commit is contained in:
viessm_h
2025-11-26 17:28:07 +01:00
parent 149de6fb18
commit bde174b726
313 changed files with 2608 additions and 11593 deletions
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---
title: Contact
#tags:
keywords: contact, support, snow, service now, mailing list, mailing, email, mail, merlin-admins@lists.psi.ch, merlin-users@lists.psi.ch, merlin users
last_updated: 07 September 2022
#summary: ""
sidebar: merlin6_sidebar
permalink: /merlin6/contact.html
---
## Support
Basic contact information can be also found when logging into the Merlin Login Nodes through the *Message of the Day*.
Support can be asked through:
* [PSI Service Now](https://psi.service-now.com/psisp)
* E-Mail: <merlin-admins@lists.psi.ch>
### PSI Service Now
**[PSI Service Now](https://psi.service-now.com/psisp)**: is the official tool for opening incident requests.
* PSI HelpDesk will redirect the incident to the corresponding department, or
* you can always assign it directly by checking the box `I know which service is affected` and providing the service name `Local HPC Resources (e.g. Merlin) [CF]` (just type in `Local` and you should get the valid completions).
### Contact Merlin6 Administrators
**E-Mail <merlin-admins@lists.psi.ch>**
* This is the official way to contact Merlin6 Administrators for discussions which do not fit well into the incident category.
Do not hesitate to contact us for such cases.
---
## Get updated through the Merlin User list!
Is strongly recommended that users subscribe to the Merlin Users mailing list: **<merlin-users@lists.psi.ch>**
This mailing list is the official channel used by Merlin6 administrators to inform users about downtimes,
interventions or problems. Users can be subscribed in two ways:
* *(Preferred way)* Self-registration through **[Sympa](https://psilists.ethz.ch/sympa/info/merlin-users)**
* If you need to subscribe many people (e.g. your whole group) by sending a request to the admin list **<merlin-admins@lists.psi.ch>**
and providing a list of email addresses.
---
## The Merlin Cluster Team
The PSI Merlin clusters are managed by the **[High Performance Computing and Emerging technologies Group](https://www.psi.ch/de/lsm/hpce-group)**, which
is part of the [Science IT Infrastructure, and Services department (AWI)](https://www.psi.ch/en/awi) in PSI's [Center for Scientific Computing, Theory and Data (SCD)](https://www.psi.ch/en/csd).