gitea-pages/admin-guide/order-vm.md

How to Order a VM

This guide explains the necessary steps how to order a VM until this process is implemented in ServiceNow.

Costs

You need to pay for the VM¹ except:

1. VMs running on an already paid ESX-Cluster (for 2023 this is cpt*, gfa*, gls, catia-3d)
2. AIT
3. AWI
4. LOG

A SLA document² will be prepared which shows the annual costs.

VM information

Information needed to setup the VM:

• Contact person
• Hostname of virtual server
• OS (Linux / Windows)
• Short description of usage purpose
• Number of CPUs
• Memory [GB]
• Diskspace [GB]
• PSP if you need an SLA

To install Linux afterwards following information is required for Sysdb/Hiera:

• MAC address
• Sysdb environment (facility)
• Puppet role
• Puppet group (if not default)
• Accounts with admin permissions (sudo rights) if not already in Hiera yet

If you are unsure about some of the details here, just talk to us.

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1. according to Peter Hüsser (12.09.2023), latest definition see: smb://fs03/AITvirtualization/SLA/wer_bezahlt.docx ↩︎

2. SLA document to be prepared with template smb://fs03/AITvirtualization/SLA/Template/SLA_V2.dotx and then to be placed in smb://fs03/AITvirtualization/SLA/Linux. Access to the smb://fs03/AITvirtualization share is/can be granted by Peter Hüsser. ↩︎