# How to Order a VM
This guide explains the necessary steps how to order a VM until this process is implemented in ServiceNow.

## Costs

You need to pay for the VM[^1] except:

1. VMs running on an already paid ESX-Cluster (for 2023 this is cpt*, gfa*, gls, catia-3d)
1. AIT
1. AWI
1. LOG

A SLA document[^2] will be prepared which shows the annual costs.

## VM information
Information needed to setup the VM:
- Contact person
- Hostname of virtual server
- OS (Linux / Windows)
- Short description of usage purpose
- Number of CPUs
- Memory [GB]
- Diskspace [GB]
- **PSP** if you need an SLA

To install Linux afterwards following information is required for Sysdb/Hiera:
- MAC address
- Sysdb environment (facility)
- Puppet role
- Puppet group (if not `default`)
- Accounts with admin permissions (sudo rights) if not already in Hiera yet

If you are unsure about some of the details here, just talk to us.

[^1]: according to Peter Hüsser (12.09.2023), latest definition see: `smb://fs03/AITvirtualization/SLA/wer_bezahlt.docx`
[^2]: SLA document to be prepared with template `smb://fs03/AITvirtualization/SLA/Template/SLA_V2.dotx` and then to be placed in `smb://fs03/AITvirtualization/SLA/Linux`.
Access to the `smb://fs03/AITvirtualization` share is/can be granted by Peter Hüsser.