From bd78fb736a95711a47ed0f2812d5adfe0d4c735c Mon Sep 17 00:00:00 2001 From: acerbo_a Date: Tue, 3 Nov 2026 21:41:04 +0100 Subject: [PATCH] Update docs/2._Services_Portfolio/Hardware_Portfolio/index.md --- docs/2._Services_Portfolio/Hardware_Portfolio/index.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/docs/2._Services_Portfolio/Hardware_Portfolio/index.md b/docs/2._Services_Portfolio/Hardware_Portfolio/index.md index 29f7c251..7ea1ddef 100644 --- a/docs/2._Services_Portfolio/Hardware_Portfolio/index.md +++ b/docs/2._Services_Portfolio/Hardware_Portfolio/index.md @@ -6,4 +6,4 @@ Whereas our Services section describes our ongoing operational infrastructure an "If I select Hardware Platform X for my beamline or accelerator subsystem, what exact level of hardware, software driver, UI, and operational support will the Controls Section provide?" -Not all hardware connected to EPICS receives the same level of institutional support. Choosing a Tier 1 (Turnkey Standard) platform guarantees that Controls stocks spare parts on-site, builds and tests the crate, actively develops or maintains the EPICS driver, provides ready-to-use caQtDM screens, and supports hardware swaps during 24/7 Pikett shifts. Conversely, choosing specialized third-party or legacy hardware places spare-part stocking and physical diagnostics on the instrument group, with Controls providing integration via community drivers or configuration-only support. +Not all hardware connected to EPICS receives the same level of institutional support. Choosing a Tier 1 (Turnkey Standard) platform guarantees that Controls stocks spare parts on-site, builds and tests the crate, actively develops or maintains the EPICS driver, provides ready-to-use caQtDM screens, and supports hardware swaps during 24/7 Pikett shifts. Conversely, choosing specialized third-party or legacy hardware places spare-part stocking and physical diagnostics on the end user, with Controls providing integration via community drivers or configuration-only support. \ No newline at end of file